OpenX Professional Services

For businesses that depend on online advertising revenue, having access to reliable professional services with expertise in your online advertising tools is fundamental to building sustainable commercial operations.

The OpenX Professional Services Team, led by our in-house experts, is available to provide enterprise-level premium services for your business, including:

Installation and upgrade packages
Training modules
Custom development and consulting services
Support packages

To get a price quote or find out more about what OpenX Professional Services Team can offer you, fill out the contact form, and a member of our team will get back to you promptly.

Professional Services Offerings

Installation and upgrades

Build your online advertising operations on a firm foundation by leveraging the skills and experience of the OpenX Professional Services Team to install and set up the OpenX software.

Standard installation package
The standard installation package is ideal for companies who would like help to plan and deploy a typical installation of the downloadable version of OpenX Ad Server. The package provides for up to 2 days of Sales Engineer time covering the following:

Ad serving requirements review
Architecture review, scaling and project plans
Deployment strategy review
Assistance during installation
Testing and troubleshooting installation
Fallback and contingency plan

As part of this package, we will provide user and administrative documentation and run an introductory training session - using webinar - for your team.

Advanced installation package
The advanced installation package caters to larger publishers who require the additional ad serving bandwidth and reliability of a distributed ad-serving platform. This package builds on the standard installation package by providing for up to 4 days of Sales Engineer time.

Custom installation packages
OpenX Ad Server is feature rich and is suitable for publishers and networks with customized ad serving requirements. Please contact us to discuss any specific needs.

Note: Our Sales Engineers are based in the OpenX offices and work remotely on installation packages.

Training modules

Develop your ad operation team's skills with our training modules. These training modules are delivered to groups of up to 10 participants from a single business using webinar. Modules and courses can be customized according to your needs. Commonly covered topics include:

Administration Training
Setting up user accounts; access rights; global settings

Ad Operations
Creating zones and ad tags; entering a campaign; trafficking and targeting ads; pricing and packaging inventory; monetizing unsold inventory; monitoring performance; reporting

Technical Systems Integration
CRM integration; billing integration; data storage; existing ad server integration

Advanced Ad Operations
Trafficking video ads; podcasts; flash etc.

Custom Training Modules
For more information or to discuss a specific need, please complete our online form. Also, contact us to discuss on-site training options.

Custom development and consulting services

A highly tailored service, the OpenX Professional Services Team is on hand to provide a wide range of consulting work for your business. Our staff has a comprehensive set of ad serving and digital marketing skills well suited to projects ranging from major upgrades, development of specific features and functionality, generation of custom reports, the smooth migration of large and complex sites from another ad server, scaling the ad server to serve billions of ads a day, or providing advice on best practices.

A new feature made possible by the 2.8 version of OpenX Ad Server is the plugin architecture that allows you to customize OpenX according to your needs. So if you’d like, for example, a new targeting feature, reporting done your way, or to better integrate OpenX with your internal workflows, we can develop plugins to meet those needs.

No job is too big or too small for the OpenX Professional Services Team. We can help you with pretty much anything related to the OpenX ad server, so ask us about your project!

Support packages

The OpenX Professional Services Team is available to provide general support for your OpenX Ad Server installations, whether you’ve got the OpenX software installed on your servers or if you’re using the OpenX Hosted platform. Our support packages are designed to help troubleshoot any issues you may have, ranging from hardware problems to trafficking questions.

Depending on the level of support you require, our expert staff is available to help resolve issues via email, telephone and even on-site visits when needed. We offer support packages that range from providing a few hours of support per month to 24/7 access to our staff, so let us know how we can support your ad operations.